Privacy Policy
This Privacy Policy describes how AlpenFlow Online AG collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Data We Collect
We collect information that you provide directly to us. This may include information you provide when you consult with us, register for services, fill out forms, communicate with us, or otherwise interact with our online platform. The types of personal information we may collect directly from you include, but are not limited to, your name, professional details, contact information, and any other information you choose to provide.
We may also automatically collect certain information about your use of our site. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We collect this data to understand how users interact with our site and to improve our services.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services, including:
- To provide, operate, and maintain our services.
- To communicate with you, respond to your inquiries, and provide support.
- To personalise your experience on our site.
- To understand and analyse how you use our services and improve them.
- To develop new services, features, and functionality.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations and enforce our terms.
How We Protect Your Information
We implement appropriate technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We take reasonable precautions to ensure the security of your data, but no method of transmission over the internet or electronic storage is completely secure.
Your Data Protection Rights
Under applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
- The right to access the personal information we hold about you.
- The right to request the rectification of inaccurate or incomplete data.
- The right to request the erasure of your personal information under certain conditions.
- The right to request the restriction of processing your personal information.
- The right to object to the processing of your personal information.
- The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
- The right to withdraw your consent at any time where processing is based on consent.
To exercise these rights, please contact us using the details provided in the "Contacting Us" section below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing activities on our site. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits. You can typically adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, if you disable cookies, some parts of our site may not function properly.
Third-Party Links and Services
Our site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contacting Us
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:
AlpenFlow Online AG
120 Badenerstrasse
5th Floor
Zurich, Zurich, 8004
Switzerland